With over 35 million phone numbers being disconnected each year (Federal Communications Commission), your chances of getting a recycled phone number that results in unknown calls from strangers are enormous. Having experienced that and excessive scam calls made me change my phone number several times.
Steps to change Ultra Mobile number
According to Ultra Mobile, calling customer support is the only way to change a number because you have to speak with an agent to verify your account.
Start by calling the number above and then select the option to speak with an agent. Once you are connected to an agent and have verified your account, inform them that you wish to change your Ultra Mobile number.
You will be given the option to select a new number from a set of randomly generated numbers. That means you cannot choose the phone number you want.
2. Changing your area code
If you also wish to change your area code, let the customer service agent know that is what you want. The agent will ask for your zip code. The zip code you provide will determine your area code. For example, if you want a Los Angeles area code, you should provide the agent with a zip code within the 323 area code. A 93256 zip code will generate a 559 area code.
Remember that You cannot change your area code and keep the same phone number. Your phone number will change if you change your area code, so keep that in mind.
3. Changing a ported number
Typically, there is no fee for changing your Ultra Mobile number; however, there is a fee if your number was ported or transferred from another service provider. The price is around $30.
How You Can change Ultra Mobile Number For Free
1. Unwanted calls
Ultra Mobile and other prepaid providers are willing to change your number for free if you get unwanted phone calls. All you have to do is ask them to waive the fee.
2. First-time changing numbers
Ultra Mobile will not charge you a fee if it is your first time changing your phone number. However, there will be a fee if you change your number frequently.
Sometimes it just depends on the customer service agent you talk to if you have a good enough reason.