Most frustrating phone service ever. DON'T BUY. I think posting an article like this one, based on nominal information supplied by the company is not ethical. The company is not providing what it promises.
HORRIBLE CUSTOMER SERVICE, Deceptive Policies, Price For Service Is To High, You Can Get Better And Cheaper Out There. I WILL NEVER BUY ANOTHER PRODUCT OR USE ANY SERVICE FROM SIMPLE MOBILE AGAIN! They Were So Rude To Me That I'm Now Making It A Mission To Post ANYWHERE & EVERYWHERE I Can Find About This MONEY GRUDGING Company. BEWARE; If You Purchase A Simple Mobile Phone You Have To Keep Service With Them For A Year Before They Will Even Considering Unlocking the phone so you can then use it with another service provider and NO WHERE On the package, website or instore does it state that. According to the internet this is against the law but go figure, If I can keep 10 potential customers from buying from them it will have been worth my time telling the facts : )
Is this a review or an AD?!
SimpleMobil changes my plan from 10g LTE to unlimited 3G without telling me they gonna change it or they already changed it. I figured it out when I noticed a huge drop in data speed, I did research and I found they change my plan to unlimited. Dont let them fools you and check the speed using one of the manipulated speed check apps like speedtest go and do download something, for example an app from app store or google play store, you will notice that the speed is very slow and there is no way you can call it LTE or even 4G. Not to mention YouTube, I got the $50 10G because I watch a lot of YouTube video and I have a QHD phone why I cant eaven watch them in regular HD 720?!! I have to watch videos in SD Standard Definition 10 years old video quality?!! Its so bad you did that. And the way you promot it is like you are giving us a good thing NO you didn't you basically took something very important which is the speed im may case and gave me unlimited data which I will never use because I'm already on 10GB plan and there is no way I use them all throughout the month.